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Healthcare applications have revolutionised medical access for people. People from different places now can access any doctor for teleconsultation, order medicine using Epharmacy and what not. But using these digital services comes with storing patient’s personal data, medical history and other sensitive information. In this article we will discuss the importance of data security for digital healthcare platforms, the risks involved and recommended measures for the users, developers and companies.
Digital Healthcare apps offer numerous benefits to people but also possess various threats and risks as mentioned below-
Healthcare applications share critical and sensitive private data of patients, so it is necessary to protect that data. Below are few world renowned regulatory frameworks for Healthcare Applications-
HIPAA: Health Insurance Portability and Accountability Act (US Law) protects Protected Health Information (PHI), including electronic protected health information (ePHI). This act penalises those companies who don't comply with confidentiality regulations.
HITECH Act: The Health Information Technology for Economic and Clinical Health Act emphasises the use of electronic protected health information (ePHI) to further strengthen HIPAA. It also mandates that companies let patients know in the case of any data breach.
GDPR: The General Data Protection Regulation (European Union) gives users control over their personal data and their right to privacy.
Data Encryption: Data encryption is needed at all stages to prevent unauthorised access.
Multi-Factor Authentication (MFA): This will create an extra layer of protection for the patients as it will be hard for unauthorised users to get the MFA code.
User Consent and Transparency: Transparent data collection and users should be well aware of how their personal data can be used by the company.
Regular Audits and Compliance Checks: Digital healthcare companies should perform regular security audits in frequent intervals to comply with the latest regulations.
Secure API Integration: The use of secure APIs, especially for third party apps and regular monitoring for any unusual API activity.
Data Minimization and Retention Policies: Should collect only necessary data and store it no longer than needed.
Encouraging Secure Behaviours: Educate users about password security, activating MFA and not using public WIFI while accessing Digital Healthcare Applications.
Transparent Communication: Highlight the importance of transparency around data policies, how their information can be used, and their rights to control it.
Protecting and securing patient data is of utmost priority for Healthcare Application providers to protect trust and avoid monetary and legal consequences. Compliance with HIPAA, HITECH and GDPR, ensure privacy, data security and trust from patients. This not only protects patients critical data from leaking but also maintains integrity of the Digital Healthcare system.